Vermont Federal Credit Union

Director of Business Services

Burlington, VT 05402


Job Type


Job Status

Vermont Federal Credit Union is a growing financial cooperative in Northwestern Vermont, currently serving over 45,000 members. We are looking for friendly, self-motivated individuals who enjoy helping people, have strong communication skills, are detail-oriented and enjoy working as part of a team.

We partner with quality companies offering top notch benefits of the traditional and nontraditional types. We have competitive health care and 401k matches, a local employee assistance program, and other wellness benefits. Please visit our website for full details of our benefits program. We currently seek to fill the following position(s):

Director of Business Services - Burlington, VT:

Vermont Federal Credit Union is recruiting for a Director of Business Services out of our Kennedy Drive Location. The primary responsibility of this role is to build, maintain, and grow new and existing business relationships. Develops and implements strategies to identify new business opportunities and increase market penetration. Reaches out and meets with prospective borrowers to foster business growth.

Job Description:

  • Provide outstanding service to members for business lending activity. Close, process and prepare business loan applications for in accordance with Credit Union policies and regulatory compliance.
  • Proactively participate in networking opportunities within the community as a representative of the credit union.
  • Provide direction and mentoring to branch managers and staff on business products and services. Assist with the training and coaching of front-line branch staff on business loan products, services and the sales process.
  • Maintain an awareness of market rates, products and services offered by competitors within the local market. Recommend to management any changes or modifications to the Credit Union's products or services.
  • Maintain contact and sales call records to ensure proper documentation of business development activity and sales results.
  • Refer business clients to branches, Members Financial Services and other areas for specific products, services and cross - selling opportunities.
  • Outside calling on businesses to sell small business loan and deposit services, commercial real estate loans, and other business services, as well as personal deposit and loan accounts.
  • Portfolio Management - annual reviews, regular client interaction and managing relationships.
  • Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees' performance. Meet with each employee monthly to review previous month's performance, set goals for upcoming month's performance and develop plans to improve employee's performance.


  • Possesses strong business banking acumen, 8+ years of hands-on experience in retail banking.
  • Manages, coaches and directs a highly skilled, motivated, successful and results-oriented team.
  • Maintain a deep level of knowledge and procedural expertise in all business banking products and services.
  • Excellent interpersonal skills and is effective at networking, relationship building and cross-functional partnership. Is collaborative and open to differing opinions and views. Collaborate and maintain excellent working relationships with other areas, departments and the communities that we serve.
  • A bachelor's college degree plus professional certification, or master's degree.

Please be sure to attach your resume. Applications without an attached resume will be considered incomplete. Vermont Federal Credit Union is an Equal Opportunity Employer.

NOTE: You will be taken to our portal website to complete this action.

Job Details
  • Job Code: 1279

  • Posted On: August 5, 2022

  • Closing Date: Open Until Filled

  • Job Status: full-time

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