Northfield Savings Bank, founded in 1867, is the largest banking institution headquartered in Vermont. We are committed to providing a welcoming work environment for all. Are you looking to start or continue a career in the finance industry? Consider joining our team as a Direct Banking Generalist in our Berlin Operations Center!

Job Responsibilities & Requirements

• Do you have exceptional customer service skills? Then this position may be just right for you! This position is crucial in creating a positive, welcoming, and inclusive experience for NSB customers; a successful candidate will have exceptional customer service and communication skills.
• The Direct Banking Generalist will have responsibility in communication with NSB's customer base through the phone and online channels.
• We are looking for someone who has the ability to develop relationships with our valued customers, protect bank and customer information, and maintain customer confidentiality.

Opportunity for Growth

• NSB has training opportunities to engage employees and assist with personal development within our company.
• Average Years of Service at Northfield Savings Bank is above 9!
• If you’d like to start a career in the Finance industry, join our team!