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Cuddledown is seeking a Retail Store Sales Supervisor who will inspire, motivate, and gain the commitment and respect of Sales Associate employees. By demonstrating exceptional skills in the areas of problem solving, decision-making, time management, and organizing, the Sales Supervisor will ensure high levels of customer satisfaction through excellent sales service from the staff. Responsible for executing and monitoring all sales activity, remaining knowledgeable on products, assessing customer needs, providing assistance, and maintaining selling floor presentations and stock.

• $500 Sign-on Bonus!*
• Opportunities for long-term career growth!

Responsibilities:

• Train and counsel core staff.
• Conduct ongoing training of staff in customer service, product knowledge, and store operations.
• Maintain appropriate level and accuracy of store inventory.
• Assist in developing ideas for in store and email promotions.
• Assist in execution of scheduled promotional events.
• Maintain in-store signage needs.
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, answering questions and assisting them with merchandise selection.
• Demonstrate professional etiquette with customers, both in person and on the phone.
• Build relationships with customers to ensure long-term business growth.
• Develop expert product knowledge to assist customers with product attributes, benefits and care.
• Assist co-workers and the management staff to achieve store and company goals.

Store Appearance:

• Supervise and maintain visual merchandising and in store displays that will ensure store appearance meets company standards.
• Ensure store cleanliness by vacuuming carpets and dusting shelves, tables and counters.
• Display and arrange store merchandise neatly with the intent to promote sales.
• Ensure that promotional signage is correct and fully visible.

Operational Skills:

• Complete sales transactions.
• Creating and/or updating customer account records.
• Process and ticket shipments accurately and efficiently.
• Complete markdowns and price changes accurately and efficiently.
• Properly package and ship customer orders using FedEx.

Please contact Susan Horrigan, Sr. Corporate HR Recruiter at (978) 215-3793, or you may apply directly through our corporate website: _ _www.PotpourriGroup.com.