Service Technician - Vermont Mutual Insurance Group - Montpelier, VT |
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Service Technician

Vermont Mutual Insurance Group | Montpelier, VT

Vermont Mutual Insurance Group
The Employer has temporarily removed this posting

JOB SUMMARY                                                                                              

To perform a variety of commercial lines and or personal lines tasks - related to application entry/registration; processing money and non-money policy changes; processing basic renewals; basic cancellations; and other various duties to support the underwriting service group.



  • Enter policy application data into AS-400 or Ecomm for various personal lines products.
  • Register Quotes and New Business for commercial lines products.
  • Process policy pre-renewals, basic renewals, cancellations, reinstatements, basic add from cancels (AFC) and basic retroactive endorsements (Retros).
  • Perform certain policy tasks associated with non money endorsements in various workflows, including mortgagee lists.
  • Perform certain policy tasks associated with money endorsements in various workflows.
  • Keep up-to-date on all current department procedures related to processing many different types of application entry; policy endorsements and cancellations.
  • Performs other duties or special projects as required or as assigned.


SUPERVISION RECEIVED                        

Moderate supervision is received from the Underwriting Service Manager and/or other senior staff members.



  • High school education plus 1 to 2 years of relevant office experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Excellent data entry skills, good reading and spelling skills, photocopying, good math skills and general clerical skills.
  • Some relevant experience working with complex computerized information systems.
  • Experience with AS-400, ImageRight, and Microsoft Outlook preferred.
  • Ability to understand and follow policy processing procedures.
  • Ability to deal with other company personnel as well as outside agents in a courteous and efficient manner.



  • Predominately sedentary office position with high frequency of keyboarding/computer work required.
  • The physical demands are minimal and typical of similar jobs in comparable organizations.
  • The work environment is representative and typical of similar jobs in comparable organizations.

Posted On: 2019-03-04 08:58:20
Closing Date: Open Until Filled
Telecommute: No
Categories: Customer Service, Insurance
Job Type: Regular
Job Status: Full Time
Travel: No Traveling
Career Level: Entry Level (<2 years experience)
Pay Type: Hourly Wage
Similar Jobs: Within 25 miles of 05633, Customer Service, Insurance