Member Relationship Specialist
NorthCountry Federal Credit Union | Morrisville, VT
Using the credit union's financial solutions, make a meaningful positive difference in peoples' lives by helping turn their dreams into reality. Build strong, positive relationships with stakeholders by being confident, caring, and creative, and by providing world-class service.
Essential Functions & Responsibilities:
Actively listen to peoples' needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal.
Provide excellent service individually and in cooperation with other members of the branch team.
Be proficient in all credit union products and services, including but not limited to teller
transactions, account opening, consumer loans, member business loans, and mortgages.
Make considerate decisions that align with the credit union's core values, while adhering to
policies and procedures.
Support the credit union's relationship with the community by building relationships with
businesses and like-minded non-profit organizations.
Perform other job related duties as assigned.