Medical Office Assistant
Washington County Mental Health Services, Inc. | Berlin, VT
Description: The Psychiatry Division of WCMHS is seeking a collaborative, energetic and self-directed individual to provide administrative and clinical support to the psychiatric staff, as well as provide collaborative support to related divisions.
Responsibilities include but are not limited to:
- Facilitating the flow of patients/clients within the medical office for psychiatric appointments;
- Providing clinical support to the psychiatry staff;
- Supporting and facilitating psychiatry staff scheduling
- Managing flow of information in and out of the medical office that is pertinent to psychiatric care;
- Data collection and entry;
- Collaborating with the IT department over matters related to Electronic Medical Record;
- Supporting psychiatric staff to maintain compliance with Meaningful Use and other national standards related to delivery of medical care;
- Collaborating with nursing staff;
- Maintaining psychiatry staff schedules;
- Providing administrative support to the Health Home Program, as well as to other collaborative programs;
- Cross-training for Building C office support
- Other duties as assigned that relate to managing flow and efficiency within an outpatient mental health practice in a unique setting.
The successful candidate will have the following skills:
- Experience working with and providing social and/or clinical support to target populations;
- Experience working with Electronic Medical Records, word-processing programs, data entry systems, calendar/scheduling programs and telephone systems;
- Experience with obtaining an individual’s health information, such as current medications, current status (“chief complaint”) and pertinent historical patient information
- Knowledge and skill to take vitals;
- Knowledge and comfort with technology and willingness to explore the functional capacity of technology to enhance quality and efficiency of psychiatric care;
- Administrative management and front desk office skills;
- Reliability, flexibility and self-directedness;
- Able to work both as a team member and independently.
- Bachelor’s degree preferred with 2 years progressively responsible administrative experience preferred, or Associate’s degree with 35 years office experience.
- Experience working with adults and/or children with emotional and behavioral health challenges in an office based setting preferred.
- Experience working in direct clinical care setting preferred.
- Must have a safe, reliable, insured vehicle and a clean driving record.