Help Desk Operator - Union Bank - Morrisville, VT |
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Help Desk Operator

Union Bank | Morrisville, VT 05661

Union Bank

Help Desk Operator

We have an opening for an experienced full-time Help Desk Operator in our Morrisville corporate headquarters in our Information Technology department. The Help Desk Operator is a key member of our IT team whose primary responsibility is to provide technical support for approximately 200 end-users. Essential tasks include excellent communication skills, a keen ability to troubleshoot and resolve technical problems, and providing software support in a LAN/WAN environment. Additional responsibilities include maintaining the help desk ticket system, knowledgebase creation, computer training, and assisting with ongoing network administration and other Information Technology operations as needed. 

Union Bank offers competitive wages, a comprehensive benefits package training for professional development, advancement potential, stable hours and a supportive work environment. Wages are commensurate with experience.

Proficiency in Windows, MS Office, and a basic understanding of computer networks and the ability to learn additional software and hardware is required.  Experience with IBM iSeries operating systems is a plus.  Computer certification and/or one to three years of related experience is preferred.  Excellent written and oral communication skills, the ability to work independently.  A high degree of trust and integrity.

Union Bank offers a benefits package for full-time employees which includes comprehensive medical and dental coverage, life and disability insurance, 401(k) with a generous employer contribution, and paid time off.

Computer certification and/or one to three years of related experience is preferred.

This position is located at our Morrisville corporate office.

Posted On: 01/11/192019-01-11
Closing Date: 02/15/192019-02-15
Telecommute: No
Categories: Admin - Clerical, Banking, Information Technology
Job Type: Regular
Job Status: Full Time
Pay Type: Hourly Wage
Wage: $15 - $25
Similar Jobs: Within 25 miles of 05661, Admin - Clerical, Banking, Information Technology

Additional Contact Info

PO Box 667
Morrisville, Vermont 05661
Phone: 802-888-6600

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