Customer Service / Sales Support - Phoenix Feeds & Nutrition, Inc. - New Haven, VT |
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Customer Service / Sales Support

Phoenix Feeds & Nutrition, Inc. | New Haven, VT

The Employer has temporarily removed this posting

Do you enjoy learning new and challenging skills in an active office environment? Would you like to be part of a dynamic team for a company that is a leader in its industry? If so, we want you to join our team. Phoenix Feeds & Nutrition, Inc. is a manufacturer of conventional, organic, and non-GMO livestock feed in New Haven, Vermont.

Our ideal candidate is friendly, organized, efficient, and disciplined with a passion for helping our customers, supporting our mill and sales staffs, and possesses a talent for problem-solving. This position is responsible for customer service, order entry, and sales and accounts receivable support.

Job Overview:

  • Telephone and email communication with customers and vendors.
  • Order/data entry and processing through our automated system.
  • Update and maintain customer database with respect to delivery requirements and other criteria.
  • Coordinate automatic customer delivery schedules with dispatcher.
  • Sales staff support.
  • Generate pricing updates and customer price lists.
  • Maintain various operations spreadsheets for management.
  • Work closely with Nutrition Formulations Manager.


  • Ability to learn quickly.
  • Strong attention to detail and ability to follow tasks through to completion.
  • Positive attitude.
  • Ability to work under pressure.
  • Ability to adapt to a fast-paced business environment.
  • Ability to work independently as well as cooperatively with others.


  • Prior customer service experience.
  • Outstanding verbal and written skills.
  • Experience with Microsoft office products.
  • Some financial and/or accounting skills a plus.

Compensation and Benefits:

  • Competitive hourly compensation based on experience.
  • Health care.
  • Vacation, sick, and personal days, with most major holidays off.
  • 401K plan.
  • Employee Stock Ownership Plan (ESOP).

Check us out at Please reply with a cover letter, resumé, and references, including a phone number and/or email where we can reach you. No phones calls please.

Posted On: 2018-03-23 15:46:04
Closing Date: Open Until Filled
Telecommute: No
Categories: Customer Service
Job Type: Regular
Job Status: Full Time
Career Level: Mid Level (2-10 years experience)
Pay Type: Hourly Wage
Wage: $15 - $25
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