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Reservation Agent

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Job Description Print friendly version of job 


We're looking a Reservations Agent that can exhibit the high standards of customer service that our guests have come to expect.


The primary responsibilities of the Reservation Agent are to sell lodging and resort products including but not limited to lodging packages, seasons passes, children’s programs and event tickets. A Reservation agent acts as the first line of communication to Sugarbush. Requiring knowledge of resort products/services and current marketing programs and acting as resort switchboard operator answering general resort questions while directing calls accurately and efficiently. Must be able to work with guests and effectively listen, understand, clarify needs and communicate options or resolve concerns

If you are seeking a fun opportunity, and enjoy working with great people... Come and be a part of the Sugarbush team and help make our resort a destination like no other.

Company Info Other Info
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Sugarbush Resort
Warren,   Vermont   05674

Post on site:From 9/1/2015 until 11/23/2015
Categories:Customer Service
Hospitality - Hotel
Job Type:Seasonal
Full/Part Time:Part Time - All
Salary: Hourly Wage
Location Notes:We believe in the great traditions of Sugarbush dating back to 1958. Our goal is to make Sugarbush into a premier four-season mountain resort. Downhill skiing and snowboarding are our primary winter activities, but we also create an environment filled with other fun activities. The Mad River Valley has so many fun outdoor activities that anyone can find whatever they like.
Job Requirements

High School diploma required, BA or BS preferred. Must be at least 18 years old. Previous hospitality experience preferred. Prior knowledge of SMS, RTP and/or Inntopia is a plus. Must be computer literate and comfortable working on multiple web and software based applications. Agent must be able to multi-task and use multiple systems simultaneously. Handle all phone communications in a courteous and efficient manner. Previous switchboard operations experience desirable. Must be able to work weekends and holidays 



Season pass to Ski or Ride

Discounted on site Day Care

Resort and local area business discounts

Health & Racquet Club Discounts

Skiing/Riding Group Lessons



Everyone has a chance to "Be Better Here."

Contact Info
Human Resources
Sugarbush Resort
1840 Sugarbush Access Rd.
Warren,  Vermont    05674
How to apply: Apply Online, In Person


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